Customer Testimonials

Best place ever to purchase a vehicle.The service is the best I have ever had and I have had over 30 cars.Won’t go anywhere else.Not to mention everyone is so pleasant every time I go there.Love BMW in midland ❤️❤️.

(Translated by Google) Excellent attention I recommend Marian (Original) Excelente atención les recomiendo a Marian

We've had our new BMW from Sewell for a few months now and we love it! We are so happy with the car and so happy with the entire Sewell team for being so great to work with through the purchase process. Thank you, thank you, thank you!

Your service manager needs a raise. I have worked with other dealerships and none of them have been this easy to work with. Period. Communication was excellent and we were kept up to date through text messages with the option to call them or have them call us.

I want to THANK TERRI LAWSON for helping me purchase my 2021 X7. I have bought Many cars over the years and encountered quite a few sales people in the process. Hands down, Terri has been the BEST! We live in the greater Houston area and had several dealerships near us but chose Permian in Midland. We decided to visit Permian BMW in July while at our daughter’s in Midland. We made an appointment with Terri and she was the 1st person to actually spend any time with us regarding the X7. All the other dealerships basically wanted us to ...

Johnny Rolston was very helpful. Made sure we found what we wanted. Great service!!

Roberto, Steven and Mary Ann were a pleasure to work with and made somewhat of a difficult transaction happen for me no matter what it took them. Thank you guys for your help

Let me tell you that I LOVED the experience I had here! I was sent to Alderson in Lubbock and HATED my experience. Johnny here at Sewell took care of us right away and got my husband and i into a BMW X3 M in May! This was actually my first vehicle purchase so to have him guide me through this entire process was great! We live in NM, about 1 1/2 hours away and we took care of everything over phone and just went that day it arrived to the dealership to sign and review everything so that was so nice! ...

We were helped by Erin and Lionel. They were both very friendly and helpful!!! No one was pushy but they were making sure we got everything we wanted in the price range we wanted to be in! We had a great experience!

Customer service was great!! Erin Cromie helped us, she was not pushy, extremely friendly and helpful. Lionel also helped us with some things and he too was friendly and helpful! We got a used vehicle from there and had the best experience with them!!!

We have now bought 4 BMW’s from here and have had nothing but the most excellent and wonderful experience from the sales staff to the services staff! Terri in sales has been so amazing at helping us with every vehicle purchase and making each one so personable. She truly is amazing at what she does, all the staff is.

I've had previous issues with other nearby BMW dealerships, but I found none here. Though it's a bit of a trek just to service my car, the staff and service were hands down the best. Even though I arrived early, I was greeted and taken care of quickly. After being asked to wait in the waiting room, multiple staff members made conversation and offered refreshments to make my wait better. Lastly, the quoted 2 hours of service only took about 90 minutes. Unsure if that's the norm, but I'm definitely not complaining. Fully satisfied, and absolutely will return!

Great experience, very welcome experience

Jessica in service was amazing - got me in a loaner while my car was in service - in and out quickly- very pleased! Customer for life here 😊

We got a new X4 from Sewell BMW earlier this month and it was the best new car purchase experience I've ever had! Every step of the purchase exceeded my expectations from the sales process to the financing to the delivery (we took delivery out of town even). We are very happy and we hope we get the chance to purchase another car from Sewell in the future.

Very good and very helpful

We absolutely love our new car. Everyone was so great and so patient with us through our car buying experience. We will definitely buy our next car from here. Thanks Joey Alday for your help. y'all made it so easy. Thanks for delivering it straight to our doorsteps.

I absolutely love the friendliness, the excellent customer service, how they make you feel at home, and truly listen to your needs. They've gone above and beyond every step of the way! If you're in the market for a car, go see Joey! He will get you taken care of.

Go see Lionel for all your needs. He was great and very informative. They gave me a great deal on my trade in, and great price for my new 2020 BMW X2. everyone there was good to me from the time I went in, till when I left in my new ride! 5 stars

We bought a used car there a year ago that had an A/C problem, we were told it would be taken care of if we bought the car, it turned out to be a really big intermittent problem and here we are a year later problem solved, these guys stood behind there word every step of the way for a year until it was resolved, thank you Roberto, Luis, and Lionel you guys really pulled through for us and you guys are very much appreciated.

I’ve never been able to purchase a vehicle so effortlessly and peacefully! Sewell BMW is equipped with an outstanding team full of passion and integrity.

Did everything they could to accommodate us.

Really nice place to buy a car. Everyone was so friendly, and I got a great deal !

The service department provided me with top tier customer service. 100% recommend this dealership to anyone! I had a check engine light come up on my car, flat tire, and service was due and they handled everything professionally and quickly. Couldn’t have asked for a better experience. 10/10!

We had a great experience at Sewell BMW! All of the staff was attentive, knowledgeable, and treated us very well! 5 star experience

The Service Manager is a do it all guy! Whatever it takes to remedy a problem he listens even if you are ranting. He takes customer service serious and the BMW dealership is a better place for having him along with the rest of the friendly n courteous staff there.

❎7️⃣ 🧡 Purchasing here is an experience.... the big red bow kind!

outstanding guest service

Excellent customer service. Thanks Jeana! She is great!

Friendly, courteous and knowledgable

Awesome place! Friendly. If you need a BMW or any Ford/Lincoln auto or truck, go see Terez Lyons for a great experience.

03/07/2020 I am extremely thrilled with my purchase! I set out to find a used vehicle with a low price, low payments, and low mileage with warranty. Well, I was in luck! I came across a 2017 Nissan Sentra for $13k with only 10k miles on it with warranty practically brand new! It had a great car fax, no accidents and no mechanical issues. My payments came out to be $286 a month including gap, wheel, and tire warranty for 6 yrs unlimited miles. Aside from the warranty the vehicle still has, Permian Basin gave me a 12k powertrain warranty of their own. Did ...

I would like to say that Sewell BMW in Midland has unmatchable service! I bough a beautiful M4 there from Lio who I would recommend speaking to if you’re interested in a new vehicle. But aside from that, the service you receive after buying one of their vehicles is amazing. I unfortunately got a small leak in my DCT Cooler from a rock off of a tractor trailer.... I brought my car in and the speed that my car was in and out of the show (2 days) was incredible. My service advisor was Ronnie. After getting my car back ...

Excellent service. Terry Lawson is the best and makes you feel like family. The only dealership I will buy my next car from

Salesman extremely knowledgeable, great customer service ! Love the car, his recommendation was spot on

I want to say thank you to everyone that helped out with servicing my vehicle from check in to check out. I was traveling and hit a pot hole.. I thought I wasn’t going to be able to be seen since I didn’t have an appointment, but the staff helped me to get in and serviced and back on the road again. Thank you all! True customer service and professionalism!

Worked with Lionel and Luis, they did everything for me humanly possible. It was my first major car purchase and it could not have been better. They wrapped the car for me and had it waiting in the showroom floor. They really go out of their way here to make your car buying experience special and memorable. If you are from this area there is no need to go out if town to buy a BMW, I promise you that you will not get any better service than right here at home!

Great customer service

Great service Deparment

Thanks to Lionel for my best vehicle purchase ever!! He is a consummate professional who was way ahead of me on delivery prep and his knowledge of my new X5!! Definitely recommend purchasing from Sewell BMW of the PB!!

I am making an edit to my previous 1-Star review to now a 4-star. My first experience was not as we planned and for a simple service, I was less than impressed. However, upon the return of the Service Manager Michael Smith, and hearing of my dissatisfaction with the experience, Mr Smith went above and beyond what would be expected from any dealership of any automotive company. For that, I would provide a 5-Star review and then some. Unfortunately I cannot select 5 on this review in total, as being a manager myself, we are only as good as our team ...

Best car purchase ever! Lionel Coquard made it fun, exciting and easy! if you're looking to purchase a BMW he's the man to go see!!

I'm from San Angelo and Will come back again and again love it

Great staff! Amazing cars! Quick service!

The parts and service dept here is excellent. Can't say enough about their commitment to customer service. I've never experienced the sales side as my BMW was purchased elsewhere but I have absolutely no reservations about seeing the parts and service dept for any of my needs.

Great service department.

Very helpful and polite people. Johnny on the spot as far as repairs. Good people and great cars.

(Translated by Google) Good (Original) Bien

Best car buying experience ever! Josh Phillips went above and beyond to make sure our experience was wonderful! All of the staff that we had any interaction with were friendly and professional. We will definitely be recommending Sewell BMW to family and friends.

Other businesses can learn how customer service should be by stopping by Sewell BMW. From the moment you enter the lot to the time you leave, everyone makes you feel special, unique, understood, valued and proud to own a BMW from them.

Great dealership with personal touches by the sale and supportive staff. Very friendly and amicable service reps.

Zeke was extremely helpful. Showed all the features and explanations were very helpful

Johnny Hernandez! He sold me my first bmw and in the process we became friends! He knew what i was looking for and called me the minute in came in! He got me exactly where I needed to be and we made a deal! He worked hard on it! Ty jonny genius my bff! Go see him today!

Amazing buying experience!!! Lionel is very attentive & goes above and beyond to make your purchase unique!! Brianna makes financing & paperwork a breeze!! The whole team is amazing & attentive!!!

Lost my key fob needed new ones Zeek in parts and the other gentlemen at the counter are the best !!!!

Helpfull and Great customer service

I have had the BEST experience with this dealership and the service department! They are always so helpful and courteous. I had a tire needing replacement, and they informed me that I had 1 Year road hazard coverage, which I didn’t know! They took the time to call in and get it covered for me. I’m so thankful!! I will definitely purchase my next car here!!

We love Terry so much. She has been our sales lady ever since we began buying Vehicles here. She is the BEST. Totally exited about our experience yesterday. Love you Terry❤️

I had an exceptional experience with BMW of the Permian Basin. Ezekiel and Leo helped me find the car I wanted and walked me through the process. I highly recommend seeing them.

THE SERVICE IS AWESOME AND THEY ARE VERY FRIENDLY! Every dealership need to follow BMW foot steps. I loved my car. I hate I had to trade it..

we will get you in a car no matter what guaranteed and the best mechanics ever

Love the employees!!! The business itself speaks for itself.. I love to take my car in for service.. BMW OF THE PERMIAN BASIN is AWESOME. They aim to please with whatever you need! ❤️❤️❤️

Excellent Team, most enjoyable shopping experience I’ve ever had.