Customer Testimonials

I can’t say enough good things about my experience, on buying my BMW here. If you are wanting to purchase a vehicle I highly recommend you going to see Alyssa. She went far & beyond finding me the right vehicle & staying in constant contact with me. Had to do purchase over phone due to busy schedule on my part. I can honestly say that I will never buy from anyone else, so she better not get out of the business..lol. She delivered car to me in another town & brought with her the brilliant Keisha. Keisha knows ...

I can’t say enough good things about my experience, on buying my BMW here. If you are wanting to purchase a vehicle I highly recommend you going to see Alyssa. She went far & beyond finding me the right vehicle & staying in constant contact with me. Had to do purchase over phone due to busy schedule on my part. I can honestly say that I will never buy from anyone else, so she better not get out of the business..lol. She delivered car to me in another town & brought with her the brilliant Keisha. Keisha knows ...

I flew in from Dallas/Fort Worth, to buy a new BMW convertible & drive it back home, and the whole process was nice & easy. The staff was helpful and friendly, and financing was nice / quick / and streamlined. I've dealt with other Sewell dealerships in the DFW area before (350 miles away!), and the staff / service is always top notch...including in Midland. 5 stars!

Sewell BMW is a great place to work and do business!

That was a great deal, my family love the new BMW .

Incredible service! We have a 2 month old and they were very welcoming and accommodating. Would recommend them to anyone and everyone.

Last month my vehicle began having problems. Ms. Rayha Lister was the Service Advisor helping me when I brought my vehicle in. She was knowledgeable, eager to help and very kind. She was able to help me from the minute I came in, until my car was delivered after being serviced. The Sewell team did an excellent job and I would recommend Ms. Lister and her team to anyone. From the inspection link video, to going over all of my options with me, to a loaner vehicle and all the work done, thank you! Thank you for your professionalism and ...

I recently took my 21 model X7 in for maintenance/service. Rayha provided exceptional service!

Wonderful service and friendly staff.

Amazing place. Spoke with the sales woman a few times back and forth and she was very helpful… ended up purchasing a new 2022 BMW X3 and it was smooth as can be… talked to them about piece and where we wanted to be at, and they meet every demand.. I would buy from them again.

I am very pleased with the service I received. The process was very organized and professional. Customer service from everyone was top notch (Especially Allison). Definitely will be recommending Sewell BMW.

Sales person Terri Lawson has a great personality and the car shopping experience with her was the best I ever experienced. They treat you like even more like royalty if you do buy a car.

Terez Lyons is the sale person y’all need to see in buying your BMW, he was very patient with me for at least 5 months and not trying to rush or push me to buy right away.

Terri Lawson is the best sales person ever. Doesn’t pressure, but is very knowledgeable and accommodating. Lauren makes the paperwork a joy. The dealership treats the buyer like royalty! The car is superior to any I’ve owned and I’ve owned many vehicles. If you want a great vehicle and a great experience when buying it then I can’t recommend Sewell BMW of the Permian Basin enough.

Our experience with Sewell BMW was excellent in every way imaginable when dealing with a dealership. We were in and out with our Pre-Approval for the vehicle we wanted. We were there for no more then 2 hours looking for the vehicle we wanted, working our deal and setting the price range in which we wanted to include adding and subtracting certain packages. Service was outstanding, always informed us on the timeframe of our vehicle as it was built and shipped to us from abroad. Overall just excellent

Absolutely amazing team members! Use Alyssa made the process easy and no stress!

Great people. Very professional. Made stressful vehicle purchasing simple. I recommend you purchase a great vehicle from BMW at Sewell's in Midland.

Great Overall Service !!!

Great BMWs

Sewell BMW of PB was outstanding in helping me find the perfect vehicle! Terri Lawson was so helpful and attentive to what I wanted, and was so easy to work with throughout the entire process! Perfect trade and I love my new BMW!

They have the best customer service! Terri is the BEST!! She is one of the reasons we keep going back to purchase from Sewell!

The team is extremely knowledgeable and can quickly identify the car you are looking for that fits your budget. Purchased the first car we test drove. We really enjoyed our experience at Sewell BMW.

There awesome people to work with and that goes for everyone who works in the facility thanks alote sewel BMW

Bryce Gabriel was awesome to work with and really helped me feel comfortable in making my decision on which vehicle to choose! Gunner was extremely helpful and teaching me everything to know about my new car! The treatment I received was definitely a 5 star rating.

Excellent customer service. Allison are sales rep was extremely courteous and accommodating. Drove over 250 miles and it was certainly worth the trip!

My husband and I had the best experience purchasing our first BMW! Roberto was super hospitable and kind from the beginning, although, they were closed he still gave us the time of day with Q&A comparing vehicles. We set an appointment for the next day which led us to Terez, who is super friendly and very knowledgeable about the brand. We test drove a car and was sold! The management along with his staff at the BMW Permian Basin are very friendly and professional-FIRST CLASS! We will definitely be a repeated customer!

Made my second purchase from here yesterday. What an amazing experience dealing with the people and nothing but positive things to say about their attention to every detail! Thanks again!!

Bryce Gabriel was the BEST! He is the nicest & diligent person ever. We had the best experience at BMW of the Permian basin all thanks to him! Highly recommend him for your vehicle needs!

Very courteous and friendly, also great service.

Major engine repair on my X5. Tha staff at Sewell was very professional in up front tepsir costs and attempted to keep costs as low as possible. Loaner car was appreciated but took a while to arrange and I had to rent a car until a loaner was available. I verbally, great care for caring people.

Great & easy experience.

Great service department they got me in without a appointment just to reassure that my car was good to go out of town with a check engine light showing

Great service !!

Thank you midland BMW for being so helpful and nice! Great staff and convenience every time. 🙂

I can always expect above and beyond service from Sewell BMW. They communicated with me through text and email about the progress of the service for my vehicle and even dropped it off at my home when everything was completed. I will never go anywhere else to service my vehicle.

My son was on a road trip when his car was damaged. We live 500 miles away, and the care he received was excellent. Susana made sure that he was transported to the hotel, fed on the way, and that my husband and I were kept informed about the car throughout the whole ordeal. Thank you Susana and Sewell!

I love the professionalism of the staff at the Midland BMW. They make me feel like my concerns, no matter how big or small are also theirs. They explain in detail their findings and what was done to fix the problem. They also stated why they think the issue happened. Thank you for all you do, Staff!

Excellent Service

Great Serivce Sewell Bmw went out of there way to help me

Excellent customer service by Armando and Jessica and the rest of the team ! Friendly and consistent in providing great service

Great friendly, timely service. Kept informed throughout service through texts.

Great services great staffs

The customer service was above and beyond any other car sales place I have ever been before. Would recommend over anywhere else.

Armando and his team were quick to help me out even when they had a full shop! Highly recommend if you need your vehicle serviced.

Quality and friendly service Thanks

Excellent customer service. Armando Carlos was very informative and helpful. More power to the BMW Permian Basin team

The employees of Sewell BMW of The Permian Basin were so kind, went out of their way to help me, and provided me with many options.

Service was great! We didn’t even have a scheduled appointment and they welcomed us right in. Took care of our issue, plus oil change, and gave us a ride to have lunch. I recommend the whole package, purchase and service, you’ll love the experience.

The service department is very helpful, friendly, and knowledgeable. We had to buy a new tire for our x3 and got it done quickly and without any hassle. Thank you guys!

Armando was great!!

Serviced my car quickly and efficiently. Very informative and friendly!

All went well